Last updated: 13 August 2026
KRAM Spiseri ApS, Havnelinien 17, 3300 Frederiksværk, Denmark, company registration no. 37369349, is responsible for the personal data described in this policy. Contact us at kramspiseri@gmail.com or +45 71 99 97 37.
What information we process
- Reservation details such as name, email address, telephone number, party size, date, time and your message.
- Order and payment information when you buy food, tickets or other services. Payment card data is processed by the payment provider and is not stored by KRAM in full.
- Enquiries, newsletter choices and other information you submit to us.
- Technical information required to operate and secure the website. Statistics and marketing technologies are used only in accordance with your cookie choices.
Why we process the information
We process data to handle reservations, orders, payments and enquiries; to fulfil agreements with guests; to comply with bookkeeping and other legal duties; to keep the website secure; and, where required, on the basis of your consent. You may withdraw consent at any time without affecting earlier lawful processing.
Recipients and service providers
We use service providers for hosting, reservations, email, payments, website operation and, when you consent, statistics or marketing. They may process information only for the relevant purpose and under applicable data-protection requirements. We do not sell personal data.
Storage
We keep information only for as long as it is necessary for the purpose, to document an agreement or to meet legal requirements. The period therefore depends on the type of enquiry, reservation, order or accounting record.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction, objection or data portability. You may also complain to the Danish Data Protection Agency. Contact KRAM first if you have questions or wish to exercise a right.
Cookies
Necessary cookies support core website functions. Optional statistics and marketing technologies require your choice in the cookie banner. You can change or withdraw that choice through “Manage consent”. Read the Cookie Policy for details.
Reservations and terms
Our privacy information is separate from the commercial rules for reservations, cancellation and other services. Read the Terms and Conditions.